Privacy Policy
NetworkSyncHub - Rolling Budget Education Platform
Effective Date: January 15, 2025
Introduction and Overview
NetworkSyncHub respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, enroll in our rolling budget education programs, or interact with our services. We operate under Singapore's Personal Data Protection Act (PDPA) 2012 and international privacy standards.
As an educational platform specializing in rolling budget techniques, we understand that trust is fundamental to the learning relationship. This policy provides transparent information about our data practices and your rights regarding personal information.
Information We Collect
Personal Information You Provide
Information Collected Automatically
When you visit our website or use our learning platform, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, device information, pages visited, time spent on our site, and referring website data.
How We Use Your Information
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Course delivery and student support | Contract performance | Contact details, educational progress |
| Payment processing and billing | Contract performance | Payment information, contact details |
| Website improvement and analytics | Legitimate interest | Usage data, technical information |
| Marketing communications | Consent | Contact details, preferences |
We never sell your personal data to third parties or use it for purposes unrelated to our educational mission.
Data Sharing and Disclosure
We share your personal information only in specific circumstances and always with appropriate safeguards in place. Our primary data sharing occurs with trusted service providers who assist in delivering our educational programs.
Service Providers and Partners
All service providers are required to maintain confidentiality and use your data solely for providing services to NetworkSyncHub. We may also disclose information when required by Singapore law or to protect our legal rights and the safety of our students and staff.
Your Privacy Rights
Access Your Data
Request a copy of all personal information we hold about you, including course records and communication history.
Correct Inaccuracies
Update or correct any inaccurate personal information in your student profile or contact details.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements for educational records.
Withdraw Consent
Stop receiving marketing communications or withdraw consent for optional data processing activities.
To exercise these rights, contact our privacy team using the information provided below. We respond to all requests within 30 days and provide clear explanations of any limitations based on Singapore privacy law requirements.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission, secure server infrastructure, and regular security audits.
Technical Safeguards
While we maintain high security standards, no system is completely secure. We encourage you to protect your account credentials and report any suspicious activity immediately.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Singapore law. Different types of information have different retention periods based on legal requirements and business needs.
| Data Category | Retention Period | Reason |
|---|---|---|
| Student academic records | 7 years after course completion | Educational compliance requirements |
| Payment and billing information | 5 years from last transaction | Financial record keeping obligations |
| Marketing communications | Until consent withdrawn | Ongoing consent basis |
| Website usage data | 2 years from collection | Analytics and improvement purposes |
International Data Transfers
Some of our service providers may be located outside Singapore. When we transfer your personal data internationally, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under Singapore privacy law.
We primarily use service providers in countries with strong data protection laws, including those within the European Economic Area and countries recognized by Singapore as providing adequate protection for personal data.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device until they expire or you delete them.
Types of Cookies We Use
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. Our cookie banner allows you to customize your preferences for non-essential cookies.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we will notify enrolled students via email and post prominent notices on our website.
The effective date at the top of this policy indicates when the current version was last updated. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us About Privacy
NetworkSyncHub Privacy Team
95 Lor 4 Toa Payoh
Singapore 310095
Phone: +65 6791 1744
Email: info@networksynchub.com
Privacy-specific inquiries: privacy@networksynchub.com
We are committed to addressing your privacy concerns promptly and transparently. Our privacy team responds to all inquiries within 5 business days.